Senior Product Solutions Manager

About Us 👋
Founded in 2017, our mission is to help businesses—both small and large—save time and money through a time-tracking system that enables efficient workforce and activity management. Our solution also streamlines payroll processing for some of Brazil's largest companies.

> Get to know us better on our website https://day.io/<

Work Model: Hybrid

3x in office - Faria Lima/SP - CLT contract

What It’s Like to Be a Product Team Lead at Oitchau 💻

We are looking for an excellent and experienced Senior Product Solutions Manager to join the product team and take part in designing complex solutions for clients. The Product solution manager will work closely with various departments cross Day.io.

Key Responsibilities 🚀

• As a Product Solutions Manager, you will be required to have a deep understanding of our product's technical and non-technical capabilities

• Leverage deep product knowledge to lead the technical aspect in large and complex sales processes

• Represent the product team on clients calls to establish the real needs of the clients with the ability to provide creative solutions, identify dealbreaker, and convey the needs back to the product teams

• Structure and design solutions for complex problems, eliminate perceived product gaps, find workarounds, and engage stakeholders. Communicate to senior decision makers in a clear and compelling way.

• Write detailed PRD, HLD, and other specification documents, both for internal usage and customer-facing documents to make sure the solution will meet customer’s expectations

• Work closely with the product managers to define the best use of product assets and identify enhancements in the product functionality

• Support Presales, Sales, Professional Services, and Customer Support with understanding the Enterprise customer/problem-domain related issues, in both pre-sale, deployment, and support context

• Use AI tools to speed up solutioning work and automate recurring team processes (e.g., documentation, PoC setup, technical Q&A), and champion adoption of these tools across the team.

Mandatory Requirements 🎯

• 3+ years in a Pre Sales Engineering role (or similar) in a SaaS environment

• Strong problem solving skills

• Great communication and customer facing skills

• Understanding of JSON, RESTful APIs, SSOs, and basic networking concepts 

• Ability to clearly articulate technical topics to a non-technical audience

• Experience responding to technical questions and security requirements from customers

• Organized, details oriented with the ability to handle multiple projects & activities simultaneously while meeting target

• Exceptional teamwork capabilities 

• High level of English - Both written and spoken

• Product experience - an advantage.

Language Requirements ⚠️

• Portuguese: mandatory fluent/native

• English: mandatory fluent/ native

⚠️ Please, submit you Resume only in English